Connect the AI tool you already use to Trengo's own knowledge, so it can answer your questions with real Trengo information instead of guessing. No data wrangling, no engineering required.
This is a brand-new beta for everyone at Trengo, so a few things may still change while we polish it.
Ask a question in Claude, Cursor, Claude Code or whatever AI tool you like, and it can now reach into Trengo's own systems to find the answer. Look up a help article, check why a customer hit an error, pull a number from the data warehouse, or trace what our AI did on a conversation. Whatever your team, it does the digging so you don't have to.
What it can look up
Each one plugs into a different corner of Trengo. Mix and match, or let Ask DROSS use them all at once.
Search Trengo's help-center articles to find the official answer to “how does this work?”
Look up bug reports and feature tickets: what's been raised, what's in progress, and what shipped.
See real production errors so you can tell whether something is a one-off or a widespread problem.
Answer questions straight from the data warehouse: customers, ticket volumes, usage and trends.
Inspect exactly what AI HelpMate did on a specific conversation, step by step.
Ask how something in the product actually works, answered from the real source code.
Not sure where to look? Ask DROSS runs a full investigation for you, combining the Help Center, Linear, Sentry, Analytics, AI Traces and the codebase into one well-rounded answer. Perfect when a question crosses several different systems.
How to connect
No key to copy. You add one address to your AI tool and sign in with Google.
In your AI tool (Claude, Cursor and more), add a custom connector and paste the Trengo address.
trengo-mcp.trengo.com/mcpUse your Trengo account. That is the only sign-in, and it is over in a click.
your @trengo.com accountThe Trengo tools show up in your AI tool, ready to use right away.
connected ✓Sign in below for step-by-step instructions for Claude Desktop, Claude Code, ChatGPT and Cursor.
Sign in with your Trengo Google account and connect your AI tool in a couple of clicks.
Sign in with Google